When a refund may be available
A refund may be considered where a technical fault prevents the paid service from being delivered and we cannot resolve the issue within a reasonable time.
REFUND POLICY
This policy explains how to request a refund for a paid VoiceStockAI plan.
Last updated: September 1, 2026
A refund may be considered where a technical fault prevents the paid service from being delivered and we cannot resolve the issue within a reasonable time.
Refund eligibility may be limited when paid credits, processing capacity or 30-day access have already been substantially used, or where the issue is outside VoiceStockAI's reasonable control.
Email support with your account email, payment date, transaction reference and a short description of the issue. Do not send payment-card details by email.
If a refund is approved, we will initiate it to the original payment method within 7–10 working days. Your bank or payment provider may require additional time to make the funds available.
Email support@voicestockai.tech with “Refund request” in the subject line. If you are unhappy with our handling of a request, use our Complaints Policy.